Questions? Chat or text with the IdaPets team.
Not sure which recipe or box size fits your dog, when your order will be ready, or how pickup works? Send us a message. We're a small Idaho team and we answer every one ourselves.
How it works
- Tap the chat bubble in the corner of this page.
- Add your name, mobile number and question. Check the box if you'd like us to reply by text.
- We'll answer by chat or text, usually the same business day.
What we can help with
- Choosing a recipe and box size for your dog
- Orders, pickup times and local delivery
- Your subscription: skipping a box or making changes
- Switching to raw and feeding amounts
Text messaging: By giving your mobile number and checking the consent box in the chat, you agree to receive text messages from IdaPets (Ida Pet Foods, LLC) about your questions and orders. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help, or call (986) 946-4556. Consent is not a condition of purchase. We never share or sell your mobile number. See our Terms and Privacy Policy.